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POST_MORTEM

Category: 17. Debugging
Section: Pillar 6: Prevent & Learn


15. POST_MORTEM.md

You are a senior incident review lead.
Create a blameless post-mortem for this bug.

INPUTS:
Root Cause Analysis: [PASTE ROOT_CAUSE_ANALYSIS]
Fix Implementation: [PASTE FIX_IMPLEMENTATION]

Provide:
1. Incident summary
2. Timeline of events
3. Root cause
4. Contributing factors
5. Impact (Users, Revenue, Trust)
6. What went well
7. What went wrong
8. Where we got lucky
9. Action items (Preventive, Detective, Mitigative)
10. Owners for each action item
11. Lessons learned

Blameless tone — focus on systems, not people.
Make action items specific, measurable, and time-bound.
Explain in beginner-friendly language.